FAQ: What you’ve always wanted to ask

We can’t answer this question on the fly. It’s like asking what a house or a holiday costs – it always depends on many factors. ;)

To give you a rough idea of the costs, creating a new website with simple range functionality and design starts from about 8000 Euro. We offer discounts for NGOs.

Every project is unique and not only requires careful design, but also strategic research, planning and implementation. These are all important steps towards achieving the optimal results that our partners value so highly. If you’d like to receive a quote for your project, simply complete our project planner. Our pricing policy is transparent and we’ll give you a clear breakdown of our services - so it’s fair for you and for us!

We like the idea of doing things for good causes; we offer a special discount to non-profit organisations and social enterprises whose visions we share. In some cases, we even work for free. This means that our regular customers are also supporting our work on projects that are dedicated to making the world a better place.

If you are a non-profit organisation and would like to work with us, please get in touch. Complete our project planner and tell us something about what you do. We’re curious!

Of course, there is little point in a beautiful website if no one can find it.

We think about search engine optimization right from the start: from the website concept and information structure to texts, setup and website implementation. We are also happy to provide continued support - because successful SEO is an ongoing process.

Here is a brief outline of how search engine optimisation can work:

1. Keywords

Which keywords does your target group use in Google searches? Which combination of terms are most effective for optimising your content? Opt for our SEO package and we will work together to compile a competitor analysis and find the answers to these fundamental questions.

2. OnPage

The next step is to optimise the technical and content aspects of the website. Where should keywords be placed? How can we keep users on the site longer? There is lots to do and we are happy to assist you with this!

3. OffPage

We work with you to develop a meaningful content strategy tailored to your project to ensure that you get maximum attention and generate high-quality back links from other websites.

What SEO can’t do:

• We can’t guarantee position X on Google. Google determines website positions with the aid of multiple factors and secret algorithms which are frequently revised. Ranking parameters are also continually adjusted via machine learning and artificial intelligence. However, some of these criteria are known and Google actually makes recommendations. We use these to increase the visibility of your website.

• We also can’t guarantee that you will maintain the ranking you have achieved indefinitely. If you want to stay at the top, SEO needs to be a dynamic, ongoing process rather than a one-off exercise.

We work with the popular and easy to learn CMS WordPress. You can log into your website at any time and change your content even without any programming knowledge. The support for your website can be done by yourself or by us – you choose. Also, we offer a workshop matching your skills. In any case: you stay flexible and independent. Plus, you get every logins and the right to change whatever you like on your website.

You too will eventually fall in love with WordPress. Why? Because it is:

• versatile and flexible
• you can edit it yourself
• optimised for search engine optimisation
• free of cost open source software

Last but not least: There is a wonderful community behind WordPress. They all work on the software and believe in the principle „Democratize Publishing“.

Of course, there is little point in a beautiful website if no one can find it.

We think about search engine optimization right from the start: from the website concept and information structure to texts, setup and website implementation. We are also happy to provide continued support - because successful SEO is an ongoing process.

Here is a brief outline of how search engine optimisation can work:

1. Keywords

Which keywords does your target group use in Google searches? Which combination of terms are most effective for optimising your content? Opt for our SEO package and we will work together to compile a competitor analysis and find the answers to these fundamental questions.

2. OnPage

The next step is to optimise the technical and content aspects of the website. Where should keywords be placed? How can we keep users on the site longer? There is lots to do and we are happy to assist you with this!

3. OffPage

We work with you to develop a meaningful content strategy tailored to your project to ensure that you get maximum attention and generate high-quality back links from other websites.

What SEO can’t do:

• We can’t guarantee position X on Google. Google determines website positions with the aid of multiple factors and secret algorithms which are frequently revised. Ranking parameters are also continually adjusted via machine learning and artificial intelligence. However, some of these criteria are known and Google actually makes recommendations. We use these to increase the visibility of your website.

• We also can’t guarantee that you will maintain the ranking you have achieved indefinitely. If you want to stay at the top, SEO needs to be a dynamic, ongoing process rather than a one-off exercise.

We work with the popular and easy to learn CMS WordPress. You can log into your website at any time and change your content even without any programming knowledge. The support for your website can be done by yourself or by us – you choose. Also, we offer a workshop matching your skills. In any case: you stay flexible and independent. Plus, you get every logins and the right to change whatever you like on your website.

You too will eventually fall in love with WordPress. Why? Because it is:

• versatile and flexible
• you can edit it yourself
• optimised for search engine optimisation
• free of cost open source software

Last but not least: There is a wonderful community behind WordPress. They all work on the software and believe in the principle „Democratize Publishing“.

That depends on the complexity of the desired website. If you’ve already got a clear vision and a elaborate concept, we will of course be quicker, as if we see a project through from the beginning. In every case, you should bring enough time for support and feedback. This is espacially important, if you’ve got a lot of other work that needs to be done.

So, dependent on the complexity of the project, it can take a few weeks up to a few month until launch. Urgent projects can be done quicker – for example with our Website-Design-Sprint!

You can reach our agency online from anywhere in the world. We are also happy to meet you in person in Berlin. We communicate with many of our customers exclusively via Trello, telephone or Google Meet and it works beautifully!

We can offer workshops online or in-house in Berlin. Kick-offs and other small-scale workshops can take place online. Whether you’re at home in Berlin or elsewhere on the planet, we look forward to collaborating with you as partners and communicating as equals.

Creating or redesigning a website involves a great deal of interaction with you. That’s why we love working with the excellent project management tool, Trello.

This web-based application lets you create, coordinate and document tasks so that everyone involved can see the latest project status at a glance. Trello offers an added bonus: it clearly archives all work stages so that nothing gets lost. No more email chaos in your mailbox: Trello’s simple user interface avoids unnecessary functions and thrives on interaction. Let’s communicate effectively. :)

“I particularly appreciated the transparent communication via Trello; this significantly reduced the strain on our email inboxes.“

Mattheus Hagedorny – take a look at our testimonials for more customer feedback.

A. Your customised quote

Our project planner gives you the opportunity to provide a brief outline of your ideas. We will then have an in-depth personal consultation so that, right from the outset, we have a clearer understanding of what you want to achieve. Once our team have discussed your requirements, we’ll prepare a carefully planned quote for you with a transparent breakdown of the services offered.

If we don’t have sufficient capacity at the time of your request, we’ll be happy to put you on our waiting list; you’ll just need a little patience.

B. Project launch: here we go!

After our first meeting, we will have an intensive exchange in the form of a short workshop. This is where we strengthen our understanding of your project and work together with you to define concrete goals, longer-term perspectives and an overall concept.

C. Implementation: your project begins to take shape

The creation of your website depends on our collaboration with you, our partner!

We’ll stay in continuous contact throughout the project. You’ll receive regular updates and requests for feedback and we’ll let you know at an early stage exactly what we need from you. The Trello project management tool has proven to be ideal for keeping everything in one place throughout the project. You can find out more about this below. :)

D. Handover & long-term support: let’s launch!

As part of the website launch, we’ll provide you with all the important data and information you need. On request, we can also manage your project on a long-term basis and help you with marketing and search engine optimisation. If you have any other requests, please don’t hesitate to ask us. Just tell us what you need: our network makes many things possible.

At our agency, everyone does what they do best, without the need for high administration costs. We are an agency with an affiliated full-service network of freelancers, who cooperate independently with each other on projects.

Each project has its own project manager and a single contact person who coordinates everything whilst at the same time, you have access to our comprehensive pool of experts.

Digital remote teams are the future and we prove that it works. Working in a self-determined way is part of our team’s success story. So not all of us are always in Berlin: some of us head south, especially for the winter. Isn’t that great? :)

This flexibility means there’s no need for an expensive open-plan office and you benefit from a fair price/performance ratio. We are internationally represented and well connected through our offices in Germany and Spain. We are always available for you in person at our Berlin office - one of our team is generally on site.

Whether we interact on or offline, we always communicate on a real person-to-person basis. We are completely committed to our work, with all our strengths and weaknesses. And this is what we also hope for from our partners.

What’s more, we are strongly goal-oriented. We won’t create a website until we have clearly defined with you what your conversion goals are. We then base our structure and design on this. Our many years of experience enable us to support you on the things that matter most. This means that we sometimes ask provocative questions.

And last but not least, we love good content and intelligent storytelling. We want to tell stories that are inspiring, touching and captivating. Let’s find the right language to tell your story together.

In the digital age, a digital office is almost a standard for good business practice. The paperless office is a sustainable concept which allows you to organise your work in a more independent way.

Thanks to our efficient and transparent communication and workflow structures, we save valuable time, so there is more to spend on the good things in life.

„I loved the fact that it was an online workshop, which I could easily integrate into my work routine. I wasn’t convinced the workshop would be as effective on Skype as in person, but it definitely was.“

Sandra Spönemann - take a look at the testimonials for more customer feedback.